People are becoming more dependent on mobile communication platforms, particularly their mobile phones, because of the convenience and versatility brought by these devices. Users can perform numerous tasks on their smartphones, reducing the need to carry around bulky devices.
Even employees in the regulated sector use mobile messaging solutions to communicate with clients and colleagues. It enables faster transactions and lessens hassle in operations. However, most of these communication platforms are not compliant with mobile archiving regulations. They do not allow the capture and storage of messages, which can entail security risks across industries.
Regulatory organizations mandate financial enterprises and the public sector, among other industries, to monitor text messages, phone calls, and other forms of communication to prevent employee misuse and data leakage.
However, mobile archiving is imbued with complexities as there is no universal solution that can solely address it. There are numerous differences regarding mobile device usage, industry policies, and the type of messages sent across varying platforms. Hence, companies must choose the ideal archiving solution that best works for them.
Regulated firms can choose from an array of options that enable them to effectively conduct text message monitoring and fulfill other mandates for regulatory compliance. They must consider what is ideal for their operations based on their device preference, business scale, and budget.
To know more about mobile archiving’s challenges and solutions, an infographic from Telemessage is provided below.
